Your satisfaction is important to us. If your merchandise arrived damaged, we will replace the item or offer a full refund.
If you are not satisfied with a purchase, you may return the merchandise within 30 days for an exchange or a refund. Gift recipients will receive credit in the form of a Shops gift card.
Please contact our Customer Service department at 1.800.723.9156 or email email@example.com if you need to return your purchase. All returns require the original packing materials and are subject to the approval of The Shops.